In order to ensure the rights and interests of customers, Zeit Gypsum provides a warranty policy as follows:
This warranty policy applies to all Zeit Gypsum products.
Warranty period: 05 years from the date the customer purchases Zeit Gypsum products.
Conditions:
- This warranty is applied for all Zeit Gypsum products relating Sagging* and Delaminating** from manufacturing date.
- Zeit Gypsum’s technical errors resulted in damaged products.
- Products are installed and used for the intended purposes, functions and methods.
- Zeit Gypsum board’s transportation, handling and storage are in accordance with Zeit Gypsum’s instructions/guidance.
- Zeit Gypsum board will be applied for ceiling and interior partition only.
- Zeit Gypsum will be installed to the frame having space at a maximum of 610mm centers.
- Do not expose Zeit Gypsum Board to any type of water or steam, including but not limited to condensate, leaky pipes and/or gutters, or steam.
- Prevent Zeit Gypsum board from being impacted by external factors (tornado, crash, hang other things,..)
Zeit Gypsum offers exchange for any defective gypsum board by shipping the new one to the installed address and excluding other costs.
To be supported and for further information, contact Zeit Gypsum via phone number 028 3535 9295 or mail: zeitgypsum@gsenc.com
* Sagging: Apply on Zeit Gypsum board having sagging over 12mm between two adjacent metal frames.
** Delaminating: Paper bond failure or paper delamination from the gypsum core after application.